Privacy Policy
Policy Privacy
1. Introduction
STA Home Appliances (M) Sdn. Bhd. (SSM Reg. No. 202501034324 (1635734-T)) is committed to protecting your personal data in accordance with Malaysia’s Personal Data Protection Act 2010 (PDPA).
2. What Data We Collect
When you interact with this website, we may collect the following:
* Name, phone number, and any details you voluntarily share when contacting us via WhatsApp
* Browsing data collected automatically via Google Analytics and Meta Pixel, including IP address, device type, pages visited, and time spent on site
3. How We Use Your Data
Your data is used to:
* Respond to your enquiries about LG Subscribe plans
* Assist you through the LG Subscribe sign-up process
* Improve our website experience through analytics
* Serve relevant advertisements through Google and Meta platforms
4. Third-Party Services
This website uses the following third-party tools that may collect data independently:
* Google Analytics — tracks website usage and visitor behaviour. See Google’s Privacy Policy at policies.google.com/privacy
* Meta Pixel — tracks website visits to serve relevant ads on Facebook and Instagram. See Meta’s Privacy Policy at facebook.com/privacy/policy
We do not sell your personal data to any third party.
5. Data Sharing
Your information may be shared with LG Electronics Malaysia Sdn. Bhd. solely for the purpose of processing your LG Subscribe application. It will not be shared with any other party without your consent.
6. Cookies
This website uses cookies to support analytics and advertising functions. You may disable cookies through your browser settings, though this may affect your browsing experience.
7. Your Rights Under PDPA
You have the right to access, correct, or request deletion of your personal data held by us. To exercise these rights, contact us via WhatsApp at +60 13-935 6079 (Zoe).
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by Malaysian law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised effective date.
10. Contact Us
For privacy-related enquiries, please contact us via WhatsApp at +60 13-935 6079 (Zoe).
LG Subscribe, home appliances monthly rental subscription
Phone
+60 13-935 6079 (Zoe)
+60 16-348 1757 (Shem)
+60 19-408 1186 (Richard)
+60 16-937 6078 (Benjamin)
Address
LOT L3-K201 IOI CITY MALL, PHASE 2 LEBUH IRC IOI RESORT CITY 62502 PUTRAJAYA
Brand Disclaimer
This website is operated by STA Home Appliances (M) Sdn. Bhd. (SSM Reg. No. 202501034324 (1635734-T)), represented by authorized LG Subscribe Senior Manager Ooi Chien Nii (Agent ID: LGF122263).
We are an independent authorized LG Subscribe sales consultant and are not the official LG Electronics website. All LG trademarks, logos, and brand names are the property of LG Electronics Inc. All LG Subscribe plans, pricing, and terms are governed by LG Electronics Malaysia Sdn. Bhd.